Shipping & Returns

Shipping

Orders once shipped are typically delivered in 3 – 6 business days. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).

₹ 50 delivery charges applicable on orders below 399 Rs.

Cash On Delivery –

Cash On Delivery is available on orders above 699 Rs.

Additional fee of ₹55 applicable on all C.O.D. orders.

Tip – Pay ONLINE and save additional cash on delivery fee.

All the disputes related to Damage, Fake delivery, etc. must be raised within 24 hrs of delivery/delivery attempt. Any such cases raised after 24 hrs will not be entertained. 

Returns

We allow our customers to return our products for the following reasons –

# If you believe that you have received the incorrect item:

We try our best to ensure that our order fulfilment is exactly the way you ordered. However, there are times when we make mistakes. We are sorry for that. Please send an email to mail@jugaad-store.com within 3 days of receiving the item. Please ensure that you mention the order number and photos / videos of the product that you received. Please also ensure that you send us a short description of the problem that you faced which will help us understand what went wrong at our end.

# In case of manufacturing defects:

If you are facing any issues such as damage during shipment, manufacturing defects – we are sorry. We would like you to love our products and can understand the pain of this. Please send an email to mail@jugaad-store.com within 3 days of receiving the item. Please ensure that you mention the order number and photos / videos of the product that you received. Please also ensure that you send us a short description too of the problem that you faced which will help us understand what went wrong at our end.

* All returns must be in unused condition with all original tags and packaging intact.

* The product amount will be issued back as discount coupons, once we have received the product and quality check is done.

* Refund of shipping and COD charges are NOT applicable.

Exchange

Can I exchange the item I just received for a different item on your site?

At this time, we cannot process exchanges.